This will be the first in a series of social marketing tips looking at First Why your company should not try social marketing, second why your company should social market, and third how to get started with social marketing. These will be living post so if you have ideas on how to make these articles better post in the comments and I will keep working to create a better article.
1. Twitter, blogging, and social media take a lot of time. So much in fact many companies are going to a dedicated social media person.
The worst possible thing you can do is having a page out there that the last update was in 2007. For this reason alone social media is not for most companies. Social media is dynamic and in need of constant updating, if you cannot keep it fresh then don’t do it.
2. Social media requires a level of creativity that most companies do no have.
Most of your old school direct mail marketing people will not “get” social media. They can’t understand why people use it and they do not know how to utilize it. Marketing with social media requires the ability to think outside the box and be on the cutting edge of marketing. Simply put unless you are lucky enough to have that, or willing to get it, your classic marketing techniques in social marketing will fail.
3. Finding the right are of social marketing is difficult and often you are trying the wrong medium for your audience.
Social marketing takes an extensive amount of research in finding where your target audiences are and how to reach them. More often than not you are trying to reach different audiences such as media and customers and this typically doubles the effort. Most companies either give up before they get started or end up doing it wrong.
4. Social market seems to change daily. Most companies lack the flexibility and willingness to change on the fly.
As if the time researching and the time updating is no enough, you also have to spend time keeping up with the latest trends. This also means that there will be times when you have to abandon all this work and shift to a new focus. Most managers/directors in companies simply cannot handle this sort of change and uncertainty.
5. Social Marketing is not easy; you will eventually fail.
There is no book about how to execute social marketing, inevitably you will spend months working on something and get it wrong. If you have got through #4 and started questioning if you should do social marketing then it is not for your company because you are afraid to fail.
If you made it this far, congrats. Next time I will take a look at why you should try social marketing with your company.